Ingress Software Installation Error Message

Friday, April 03, 2015 TimeTec 0 Comments

Ingress Software Installation

Error message appears when installing MySQL, could not access network location Hewlett-Packard

Error When Installing MySQL:
During Ingress Software installation, the system will directly Install MySQL .

However during the MySQL installation, the process suddenly stops and you will be prompted with the error message below:

“COULD NOT ACCESS NETWORK LOCATION \HEWLETT-PACKARD\\  “

The Solution:

Follow the steps shown below to rectify the error.

1. Click START > Run...

2. Type: regedit and press OK to open the Registration Editor.

3. Browse the following folder:

32bit operating systems: HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall

64bit operating systems: HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Uninstall

4. Look for a value named InstallLocation containing the string \Hewlett-Packard\\ and delete this
     value.

5. Close the Registration Editor.
6. Start the installation again.


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