Backup and restore database management
Introduction
Ingress is evolving to
improve the user experience in order to navigate through the software easily. These enhancements have boosted the performance of Ingress. The
interface of database management also has been improvised to allow the users to
restore and backup database they need swiftly.
Benefit
For the latest release of Ingress, this following tips will assist and complement the first time
user experience in engaging the basic backup and restore
terms in Ingress’s Database Configuration
Process
To BackupStep 1 – Go to System Settings Tab
Step 2 - Select Database Configuration.
Step 3 - Click at Backup Options and select the module that you want to
backup. Press OK
when you are done.
Step 4 - Click at the Browse button and select
the folder that you want to save the
database to. You can also click Make New
Folder if you want to create a
new folder. Once done, press OK.
Step
5 - Click on the Backup button to initiate the backup process.
To Restore
Step 1 - Go to System
Settings > Database Configuration >
Click Browse
Step 2 - Select the Ingress database and Click Open to choose the link
If you
encounter an error halfway during the restoration process, you can follow the
steps below. The error will halt the restoration process in Ingress software
and the database restoration will not be completed. To resolve this issue, you
need to untick the Abort on Error option and Click Pause Monitoring at the
Monitoring tab before restoring the database.
Step 3 –
Go to Monitoring Page and click Pause Monitoring.
Step 4 - Go to System Settings Tab > Database Configurations and
untick the option “abort
on error”.
Step 5 - Click the Restore button. Now you should be able
to restore the database without
any error.
Hello,
ReplyDeleteWhen i click Backup/Restore database files it always show "please close all active windows to start proceed". Even though i've closed all active windows. Any solution to solve this problem ?
Regards,
Thanks
Hi Bayu Herdiansyah,
DeleteReferring to the problem, you can refer to the following tips (Scenario 3) on how to fix the error message.
http://www.fingertectips.com/2012/12/tcms-error-message-and-solutions.html
Regards.
Hello,
ReplyDeleteI have the v3.1.1 of Ingress have been trying to get it to auto backup the database but its not working.
Hello Sir,
DeleteFirst of all, you need to make sure that Ingress server window running at your background so that the auto backup function can works.
You can refer here: http://prntscr.com/gpc0p8
If the problem still same, please update your software to the latest version using this link:
Ingress server: https://s3.amazonaws.com/files.fingertec.com/Software+Releases/Ingress/2017/10+-+v3.1.2.16+15-09-2017/Ingress+Server(MySQL).zip
Thanks and best regards,
Tengku Sulaiman
Hello,
ReplyDeleteI Created a Backup, But when i Try to Restore the Backup File. It is not getting Displayed from the Browse Option. Why is this?
ReplyDeleteSometimes my fingertech machine display a white screen instead of booting to desktop when switched on. please what could be the possible solution to prevent that.
thank you.
Hello Sir,
DeleteReferring to the problem, we suspect there is a problem with hardware part (LCD Screen maybe already faulty). So in this case, we would like to advice you to contact or liaise with your local reseller to do further checking on the device. If you do not know who is your reseller, kindly provide us the serial number of the terminal in order for us to check and get your local reseller to assist you at the soonest.
Regards.