FingerTec Ingress blocked by Antivirus software
Introduction
Some antivirus
software such as Kaspersky, Symantec and a few other brands are known to have
issues with Ingress, as they detect some of the .dll and .exe file of Ingress
as a threat in the form of malware/Trojan. This happens because Ingress has not
been added to the “White-List” of these antivirus’ software but to curtail such
interruption Ingress is now slowly
being added to the list and the process is still on-going.
Benefits
By
following these procedures, users will be able to run Ingress without any
issues, and preserve the software from any corruption, even though they are
using an antivirus that has not added Ingress into their White-List.
Process
1) Temporarily
disable your PC’s antivirus software
2)
Download and install Ingress software
accordingly
3)
Restart the PC once
4)
Upon the PC start up, DO NOT run Ingress yet
5)
Go to your antivirus software, and add
Fingertec Worldwide folder (Local Disk C > Program Files (x86) >
Fingertec Worldwide) into the “Exclusion” / “Exception” list
(Note: Kindly check with your antivirus support/ knowledge-base on how
to add a folder into the “Exception” / “Exclusion” list)
6) Launch
Ingress Normally
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ReplyDeleteIf your FingerTec Ingress is being blocked by antivirus software, it’s often due to a false-positive detection. You can resolve this by whitelisting the application in your antivirus settings. Updating both your antivirus and the Ingress software might also help. If the issue persists, try adjusting firewall permissions or reach out to FingerTec support for assistance. For further information on resolving similar issues, check out this guide on calories in a vape.
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