New Firmware With New Improvements

Wednesday, July 18, 2012 TimeTec 3 Comments


After weeks of testing and fine-tuning, our R&D team has drastically improved the Master & Slave terminal verification as a response to our customers’ feedback.

FingerTec R2 (FEM500)

The new R2 (FEM500) firmware will enhance the Master & Slave terminal to provide a faster and more accurate verification. We have also reduced the R2i’s verification failure problem. Upon the firmware update, you sill see significant differences before and after the firmware update.

You can get your device firmware by providing serial number to your reseller or Fingertec support at support@fingertec.com and they will provide you the exact firmware that suits your device coreboard version.

There are two R2 firmwares, R2 (FEM500) and R2 (FEM565). It is very important that you determine the terminal’s platform before you update the firmware into the respective terminals. If the wrong firmware is updated, the terminal will cease to function properly. Click here for the information on how to determine the terminal platform and update the firmware.


FingerTec Kadex

The new Kadex firmware will enhance the Master & Slave terminal, providing a faster and more accurate verification.

You can get your device firmware by providing serial number to your reseller or Fingertec support at support@fingertec.com and they will provide you the exact firmware that suits your device coreboard version.

Permanent Door Open/Close Tool:

We have resolved the bug for the Time Zone column that is non-editable. You can download the new Permanent Door Open/Close Tool here. 

For more information regarding the Permanent Door Open/Close Tool, please refer to the step-by-step installation and usage guide here.
Written by Vincent

3 comments:

  1. Anonymous22 April 2013 at 09:16

    hi, i have problem with my R2 fingertec. It's come out with Memory Error when i press in my finger to open the door.

    Any advise will be much appreciated.

    my email : kschu@kkshang.com

    thanks

    ReplyDelete
    Replies
    1. TimeTec22 April 2013 at 09:48

      Hi Sir,

      Please follow the step at this link, http://www.fingertectips.com/2012/01/r2-kadex-bug.html to resolve the issue. If still facing the same problem, kindly arrange team viewer session for us to do the checking remotely. You can refer at http://www.fingertec.com/teamviewer/FT_teamviewer.html for more details on team viewer. You can send the team viewer ID and password at our support team at support@fingertec.com

      Regards,
      FingerTec Worldwide

      Delete
  2. Unknown6 September 2016 at 18:26

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    ReplyDelete

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