TCMS V2 – Sending Reports Automatically

Tuesday, March 18, 2014 TimeTec 47 Comments

As a software developed for centralizing and managing time attendance data, TCMS V2 boasts powerful features that can be used for automating time attendance tracking. One of these features is to configure the software to automatically send specific reports, such as sending electronic time cards of all employees to every manager on the first of every month. These reports will be delivered as emails via an SMTP email server.

Before proceeding with the following steps, you will need to download the patch file, TCMSV2ReportSchedular, and save it into the TCMSv2 folder.

Step 1 – Run the Report Scheduler

Go to System Settings > Report Scheduler > Click Add Report > Select the report that will be sent out automatically.


Step 2 – Configuring the Details of the Report

1. Click on File and select the format for the report, for example, PDF.

2. Filter the reports by Group, Department, Section or an individual's Employee ID.

3. Click on Email to configure your recipients’ email addresses and SMTP server settings.

Step 3 – Configuring the Duration for Sending Reports Automatically

Configure the options in the following columns:

Every: Send the report either on weekdays or on a specific day of the month, for example, the first of every month.

Run Time: Set the time for the software to start generating and sending in the reports. Before the time starts, make sure that all records from the connected devices have already been downloaded. This is to confirm that all reports are fully complete with attendance records.

Data: Set the range of attendance records to send, for example, Current payroll cycle.

Start Run: Determine the starting date to apply the automatic sending process.

Enable: Activate the automatic sending process by ticking the box.

 This feature offers a more systematic approach to generating and sending reports to relevant employees. Selected reports can be scheduled to automatically send on appropriate dates, saving the company time and effort and allowing the extra time to be utilized on other issues.

47 comments:

  1. Unknown31 March 2014 at 12:49

    Hi,

    it can't seem to send an email to a recipient....after setting up the SMTP details. "Print Job fail"

    ReplyDelete
    Replies
    1. Unknown31 March 2014 at 17:06

      Hi Henry Otto,

      Regarding on your inquiry. I'm already reply on your previous email.

      Delete
  2. Unknown31 March 2014 at 12:50

    This comment has been removed by the author.

    ReplyDelete
  3. Jagdish Mehta4 April 2014 at 12:48

    Good value adition.

    ReplyDelete
  4. Unknown4 April 2014 at 19:26

    Can't find Report Scheduler under system setting...shall I just copy the TCMSV2ReportSchedular.ZIP into the folder, unzip it? or click on the EXE file?

    ReplyDelete
    Replies
    1. Azmi4 April 2014 at 21:57

      Hi Michele Recchia,

      First of all extract the TCMSv2 Report Schedular.ZIP. Then copy the file and paste into TCMSv2 folder. For information there is 2 file named 'rptsche' and 'RptService'. Once completed, open your TCMSv2 software. You will find the Report Scheduler function under System Option. Thanks.

      Delete
  5. Tecnet Angola5 April 2014 at 01:00

    This comment has been removed by the author.

    ReplyDelete
    Replies
    1. Unknown5 April 2014 at 01:11

      For Temporary, please select report format as PDF instead of XLS Data.

      Our programmer in the middle of checking the XLS Data "Print Job Fail" issue.

      Delete
  6. Tecnet Angola5 April 2014 at 15:09

    Hi, My reports ie. "Electronic time card" are printing in two pages. The Reports came formated for Letter by default. We use A4. Is not possible to configure the paper format by default with the printer options configuration instead of a preconfigured format (letter)?

    ReplyDelete
    Replies
    1. Azmi5 April 2014 at 15:42

      Hi, Please update your TCMSv2 software to the latest version (2.2.025) from the following link. http://www.fingertec.com/download/FingerTecTCMSv2Setup.zip
      Kindly update and email to us if your problem still not resolve at support@fingertec.com. Thanks.

      Delete
    2. Tecnet Angola5 April 2014 at 17:58

      Hi Sharul,
      The problema is not with the TCMS report function
      but the problem is happening with "Sending Reports Automatically" when executing by the scheduler .

      Delete
    3. Faizshuizhan5 April 2014 at 21:25

      Hi Tecnet Angola

      Can you provide the team viewer id and password so that I can assist you remotely. You can download our FingerTec Teamviewer software at: http://www.fingertec.com/download/FT-RemoteDesktopSupport.zip

      Delete
  7. Anonymous11 April 2014 at 06:25

    I get Error! 169: day2day error

    ReplyDelete
    Replies
    1. Azmi11 April 2014 at 11:35

      Hi, Can you provide the details problem together with the screen shoot picture and send to support@fingertec.com for further checking. Thanks.

      Delete
  8. Unknown30 April 2014 at 19:15

    Hi i am using FingerTec TCMS v2.2.025 and i downloaded the zip file and extracted and then copied in the TCm folder. I am still not getting Report Scheduler in System Setting. Any Help will be grateful.

    ReplyDelete
  9. Unknown30 April 2014 at 20:38

    Hello Arqum Tariq,

    Please kindly copy the files only without the folder into TCMSv2 Folder. Please let us know if it works.

    ReplyDelete
    Replies
    1. Unknown21 May 2014 at 18:53

      Hey i got it but how do i set the email to which the reports are sent to.

      Thanks.
      -

      Delete
    2. Azmi21 May 2014 at 22:31

      Hi Arqum Tariq,
      Kindly provide us the details of your query. For information these features will configure the software to automatically send specific reports, such as sending electronic time cards to any employee or manager via email.

      Delete
  10. Unknown14 May 2014 at 15:11

    Yeah. That is a big one, especially to blog owners.
    Time Attendance System

    ReplyDelete
  11. Khuzafa Rauf20 January 2015 at 12:40

    Hi.This month My reports are displaying wrong OT hours for some records. I have sent mail for help and reminders but still no reply. What should I do?

    ReplyDelete
    Replies
    1. Unknown20 January 2015 at 12:55

      HI Khuzafa,

      We already replied your email, please check your inbox and wait for your re seller to assist you in a while.

      We appreciate your concern and patience.

      Delete
  12. Unknown6 December 2015 at 18:42

    Hello, I am using TCMS v2.2.027 The report work successfully when I run the report manually but it doesn't work on the schedule. after checking RptService log file i found the following error : 12/06/2015, 12:34:43 StartServiceCtrlDispatcher failed, error code = 1063 .
    Please advise

    ReplyDelete
    Replies
    1. Yusri6 December 2015 at 19:28

      Hi Tareq Badareen,

      Good day to you

      May I know, what is the current TCMSv2 Software version? You can check by clicking System settings > What's new in this release.

      At the same time. I have tested TCMSv2 Software version v2.2.027 16-10-2015 , found report scheduler working follow the schedule.

      Lastly, for better support to solve your issue, please email to support@fingertec.com

      Delete
  13. Unknown10 December 2015 at 19:57

    hi pals
    pls i cant generate reports on my fingertec tcmv2 it gives me an error message :"invalide memeory file "
    any help please
    its urgent

    ReplyDelete
    Replies
    1. Yusri10 December 2015 at 20:08

      Hi Reginald Sam,

      Good day to you.

      Please send your whole TCMSv2 folder to support@fingertec.com for checking purpose.

      Appreciate your feedback

      Delete
  14. medoo4 January 2016 at 09:01

    hi
    can i Chang the Symbols (AB,L1,L2,L3,.......) IN REPORT
    TO ANY Symbols LIKE X OR ANY THINK

    THANKS

    ReplyDelete
    Replies
    1. SF Lim4 January 2016 at 09:48

      Hi Florens SS,

      Can we know which report that you referring to? Appreciate if you can printscreen the report and also the symbols that you wish to change to support@fingertec.com; so we can assist you better.

      Thank you,
      Lim SF

      Delete
  15. Saankarganesh23 May 2016 at 12:19

    Hi,

    TCMS V2 System since a last week the system cannot download data from terminal automatically every day. We need to download the data from terminal manually. before that the system is download the data automatically we no need to do anything but since last week cannot ready. can show me how to set back automatically download data from terminal.

    ReplyDelete
    Replies
    1. Unknown23 May 2016 at 14:11

      Hi Mr Saankarganesh,

      Good day to you. Kindly refer to the link below for guidance to re-configure the automatic download interval for TCMS v2 softwarE:

      http://www.fingertectips.com/2012/05/setting-automatic-download-interval-in.html

      Thanks.

      Delete
  16. Saankarganesh23 May 2016 at 17:47

    Hi Mr Farid,

    Actually i did this before but still not download automatically.

    ReplyDelete
  17. Unknown29 May 2016 at 17:03

    HAI PLEASE HELP ME TO DOWNLOAD THIS SOFTWARE

    ReplyDelete
  18. Unknown29 May 2016 at 17:03

    HAI PLEASE HELP ME TO DOWNLOAD THIS SOFTWARE

    ReplyDelete
    Replies
    1. Faizshuizhan29 May 2016 at 17:47

      Dear Customer

      You can download the TCMSv2 software at http://www.fingertec.com/download/FingerTecTCMSv2Setup.zip

      Report Scheduler - http://cache.fingertec.com/download/TCMSV2ReportSchedular.zip

      If there is any other information required, do let me know so I may assist you accordingly.

      Delete
  19. Anonymous3 October 2016 at 20:51

    Hi,

    We recently used fingertec TCMS v2 at our office. The first month the attendance records showed precisely. But now we are in the second month, and even though everyone has scanned daily the attendence report still shows absent. It's like the scanner didnt save any of the scans.

    What does this mean. Please help

    ReplyDelete
  20. Anonymous1 April 2017 at 22:41

    GREETINGS,

    I HAVE SETUP SCHEDULER ON TCMS V3 .

    HOWEVER I WANT TO RECEIVE REPORTS EVERY MONTH.

    ONLY PROBLEM IS THAT EVERY MONTH IS EITHER 30 OR 31

    IF I SET THE OPTION OF EVERY 31 WILL IT ONLY SEND ME THE REPORTS ON THE MONTHS THAT HAVE 31.
    OR IF I SET IT AS 30 , WILL IT ONLY SEND ME THE REPORTS ON THE MONTHS THAT ONLY HAVE 30 IN THEM .

    OR IS THE EVERY 30 OR 31 JUST A LAYOUT FORMAT TO SEND IN ?

    ALL I WANT IS FOR TCMS TO SEND ME EVERY MONTH REGARDING IT EITHER BEING 30 OR 31 THE TARDINESS REPORT FOR CURRENT MONTH.

    ANY HELP WILL BE HIGHLY APPRECIATED

    REGARDS,

    ALI BOUSSI

    ReplyDelete
    Replies
    1. Azmi2 April 2017 at 06:07

      Hello Mr Ali Boussi,

      For your info and regarding to your query, I have replied it through your email alielboussi@gmail.com. Kindly please check and update us if you still got any query. Regards.

      Delete
  21. Bayu Herdiansyah6 April 2017 at 17:02

    Hello,

    We used Fingertec TCMS V2.2.022 in our office. I've made a schedule on Report Scheduler, but it doesn't send automatic report to our email on that time we made. And i can't send report on XLS data, it always show "Command contains unrecognized phrase/keyword" everytime i try to send manually through run button.

    Best regards,
    Thanks.

    ReplyDelete
  22. Anonymous6 April 2017 at 17:34

    Greetings ,

    Do you have microsoft outlook installed on your comluter ?
    Tcms v2/3 require you to have outlook on your computer for the automatic email report schedule to work .

    ReplyDelete
    Replies
    1. Bayu Herdiansyah6 April 2017 at 18:17

      Hello,

      Are you sure it's necessary ? How to sync outlook and fingertec to make it send automatically ? Can we just used email form on Report Options of Report Scheduler ? Because we can set both 'from and to' email can be sent on it.

      Best regards,
      Thanks.

      Delete
  23. Azmi6 April 2017 at 22:53

    Hi Bayu Herdiansyah,

    Referring to the problem, upgrade your TCMSv2 software with the latest version (v2.2.027) by refer to the following step. Before that, please backup your database file at System Setting > backup/Restore database > select Backup.

    1- Turn off the PC anti-virus and firewall.
    2- Un-install the TCMSv2 software without removing the existing TCMSv2 folder.
    3- Download latest TCMSv2 setup at https://s3.amazonaws.com/files.fingertec.com/Software+Releases/TCMSv2+Software/Setup+File/FingerTec+TCMSv2+Setup+-+v2.2.027+19-10-2016.zip

    4- Install the latest setup file at existing TCMSv2 folder.
    5- Then right click at the TCMSv2 icon, select run as administrator to open the TCMSv2 software.

    Once finished, you can try to run the Report Scheduler and check the status. Regards.

    ReplyDelete
    Replies
    1. Bayu Herdiansyah11 April 2017 at 12:12

      Hello Sharul Azmi Natnan,

      Thank you for solution. I've installed TCMS V2.2.027 and report now can be sent with XLS format. But it still can't send automatically through email. Any solution for this problem ?

      Regards,
      Thanks.

      Delete
  24. Azmi11 April 2017 at 17:09

    Hi Bayu Herdiansyah,

    With regards to your query, you need to make sure the services already running in order to make sure that the report scheduling can run smoothly. After paste the 2 files to TCMSv2 folder, you need to run the file as admin. After that, you can monitor whether that services already running on the background or not.

    You can refer to this picture: http://prntscr.com/ef52fd

    ReplyDelete
  25. Anonymous19 February 2018 at 17:39

    مرحبا لايمكن سحب التقرير

    ReplyDelete
  26. Anonymous26 February 2018 at 22:27

    hello
    when i print report in app fingertec , make problem " toolbar not found " and "print not load"

    thanks

    ReplyDelete
    Replies
    1. Unknown26 February 2018 at 22:54

      Dear Sir,

      Good day to you,

      With regards to your query, please close the TCMS V2 software and delete all .CDX files inside TCMS V2 folder. After that, kindly check if the any other error on the software. If the software still has an error, please send an email to support@fingertec.com and explain the details of the error.

      Thanks & Best Regards,

      Syed Mohd Firdaus bin Syed Mohd Fuzi

      Delete
  27. Rian rahmawan10 December 2019 at 14:32

    When i trying to print ,from time electronic card, i can't print cause it showing error message "unable to create tempory work files" pls help ,for this Issue

    ReplyDelete
    Replies
    1. Ahmad10 December 2019 at 15:44

      Hello Rian Rahmawan,

      Good day. Referring to your issue, please advice what is your TCMS v2 software version. For initial steps, please try to delete .cdx files in your TCMS v2 folder. You may refer to the following steps.

      1) Close your TCMS v2 software
      2) Open the TCMS v2 folder in your pc, (default location at: Disk C > Program Files(x86) > Fingertec Worldwide > TCMSv2)
      3) Delete all the “.CDX” files.
      4) Launch the TCMS v2 software and see if the issue has been resolved.

      Delete

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