TCMS v2.2.027 Releases Is Here!

Monday, December 29, 2014 TimeTec 39 Comments

New features

1.      Supports FingerTec TA500

2.      Supports FingerTec R3

26 fine-tunes in 4 major modules

1.      Reports – Major adjustments done to display reports in Thai and Arabic languages. Minor adjustments done to produce reports for ease of viewing and printing.

a.      Leaves taken in Correction Report for Thai language.

b.      Report preview and PDF using Thai language.

c.       Report spacing when using Thai language.

d.      Report preview and PDF using Thai language.

e.      Arabic column alignment of Attendance Summary

f.        Export Weekly Time Card to PDF with 1 page of 2 users only.

g.      Export Attendance Summary Report & Attendance Summary to MS Excel for work and OT hours.

h.      Export Weekly Time Card to PDF with 1 page of 2 users only.

i.        Monthly Staff Duty roster save to PDF/XLS/CSV.

j.        Weekly Staff Duty Roster and Monthly Staff Duty Roster reports.

k.       Report scheduler issue.

l.        Print Employee Time Card Report for employee with empty attendance record.

m.    Attendance and statistics in same page on Electronic Time Card report.

n.      Gross Wages Report with different Hour Formats

o.      Export Attendance Summary Report & Attendance Summary to MS Excel.


2.      FTDP data sync – New improvement to synchronize data from TCMS to FTDP

a.      Update FTDP server username as Employee Name in Employee Management.

b.      Update username in FTDP server to Employee Name.

c.       Update additional user info and template from FTDP database server.

d.      Department issue after sync from FTDP database server management.

e.      Include department and employee no. for download from FTDP database server management.


3.      USB Data management – To improve data upload and download via USB flash disk  

a.      Extend username to 20-chars to upload to USB.


4.      Attendance calculation and viewing – Adjustments to provide better attendance calculation logics and data previewing.

a.      Flexi schedule with options to deduct late overtime from work hour.

b.      Remark column in Employee Time Card.

c.       Option to convert edited time as original clocking time.

d.      Add duplicate remark code.

39 comments:

  1. uma5 January 2015 at 22:17

    we need service provider

    ReplyDelete
    Replies
    1. Unknown5 January 2015 at 23:32

      Dear uma, kindly inform us, which country you are from, so that we can suggest you our partners that is the closest to your location.

      Delete
  2. Baha7 January 2015 at 17:57

    Hi, I have a problem on Fingertec software after 1.01.2015. It is not showing users in/out time.

    ReplyDelete
  3. Azmi7 January 2015 at 18:08

    Hi Baha,
    For further assistance, please provide us the backup database file and send at support@fingertec.com. Also brief us whether this problem happen to all employees or not. Appreciate your feedback.

    ReplyDelete
  4. Baha8 January 2015 at 19:15

    I send to you mail. This happen to all my employees

    ReplyDelete
  5. Khuzafa Rauf20 January 2015 at 12:42

    Hi.This month My reports are displaying wrong OT hours for some records. I have sent mail for help and reminders but still no reply. What should I do?

    ReplyDelete
    Replies
    1. Unknown20 January 2015 at 12:56

      Hi Khuzafa,

      We already replied your email, please check your inbox and wait for your re seller to assist you in a while.

      We appreciate your concern and patience.

      Delete
  6. keluang man22 January 2015 at 10:54

    hi Fingertec support,

    current practical is i need to remote to TCMS server for any report needed. any TCMS client software that i can download for easy access. i'm using FIngerTec TCMS v2.2024

    thank you.

    ReplyDelete
  7. Unknown22 January 2015 at 18:34

    Hi Keluang man,

    You can refer out article regarding on TCMSv2 Viewer.

    Refer this link: http://www.fingertectips.com/2013/03/installing-tcms-v2-viewer-for-windows-7.html

    Any further inquiry, you can email to support@fingertec.com

    ReplyDelete
  8. Unknown19 February 2015 at 02:42

    Hello Fingertec support ,

    SO i updated my software but since i done that ,I started to have problems with e-time card report .
    ex. the absent days wont show , the overall size of the report is smaller and the preview is different than the actual print .

    ReplyDelete
    Replies
    1. Unknown19 February 2015 at 03:05

      Dear Maain Bakkar,

      For Employee time card report didn't show for Absent,Offday and Restday. Please make sure to tick "Show Zero Hour" before click preview button.

      For more information about "Show Zero Hour" please refer this article: http://www.fingertectips.com/2012/10/show-zero-hour-function.html

      Then, regarding on font size in Employee Time Card report, We need to keep the font size to keep this employee time card report in 1 page.

      Any further inquiry, you can email to support@fingertec.com

      Delete
    2. Ali Asgar Shikla2 August 2015 at 21:01

      Hello FingerTec Support Team,

      I am facing similar issue. Since I updated my application to v2.2.026, Employee Time Card Report is coming in 2 pages, specially when the Month has 31 Days (Example July).

      Kindly suggest the solution to get rid of it.

      Thanks in advance. Appreciate your support.

      Delete
    3. Unknown2 August 2015 at 21:34

      Hi Ali Asgar Shikla,

      We have received your email to support@fingertec.com

      Kindly check your inbox (ali.shikla@gmail.com)

      Delete
    4. Ali Asgar Shikla3 August 2015 at 17:20

      Hello Mr. Mohammed,
      Yes, I received your email.

      Thanks, your solution worked for me.

      Appreciate your quick reply.

      Delete
  9. Anonymous11 March 2015 at 04:02

    There is problem in Arabic that is words are merged together
    how to solve this problem??

    ReplyDelete
    Replies
    1. Zulhil Zulkifli11 March 2015 at 04:47

      Hi Sir,

      Please drop us an email regarding the issue that you encounter at support@fingertec.com. We will gladly assist you.

      Appreciate your reply.

      Delete
  10. Anonymous18 March 2015 at 17:18

    Hey,

    We are using the same version but for past few days, for some of the employees check-out time is not displaying. Hence when I went through the audit list just to make sure if in fact terminals were working, I found out that their leaving time was marked as check- in time.

    Sorry for making this post too long, but I would really appreciate any help we can get.

    Regards.

    ReplyDelete
    Replies
    1. Unknown18 March 2015 at 18:06

      Dear Anonymous,

      Good day to you,

      Please double check all user clocking data in Terminal data audit list.

      If all clocking data downloaded into Terminal data audit list, but not shown in Attendance sheet, please double check your schedule settings.

      Delete
    2. Anonymous18 March 2015 at 20:37

      Dear Mr. Yusri,

      I've checked as you suggested, the thing is for the same schedule some employees-fewer than 20%- have their check- out times but not the rest. Secondly, the anomly that I observed in audit list was either there was no check- out time at all or their leaving time was also marked as check-out hence rendering them with two check-ins one in the morning, i.e when the shift starts, and the other in the evening/night when they leave for home.

      Looking forward to your reply.

      Regards.

      Delete
    3. Anonymous18 March 2015 at 20:43

      Disregard the above reply.

      Dear Mr. Yusri,

      I've checked as you suggested, the thing is for the same schedule some employees-fewer than 20%- have their check- out times but not the rest. Secondly, the anomaly that I observed in audit list was either there was no check- out time at all or their leaving time was also marked as check-in hence rendering them with two check-ins one in the morning, i.e when the shift starts, and the other in the evening/night when they leave for home.

      Looking forward to your reply.

      Regards.

      Delete
    4. Unknown18 March 2015 at 20:50

      Dear Anonymous,

      Good day. Kindly send an email to support@fingertec.com regarding your issue, with a copy of your backup database, and please state some user IDs and dates affected, so that we can investigate further on your issue. You can refer to this link for guidance on how to send us your database:

      http://www.fingertectips.com/2014/02/sending-your-softwares-database-error.html

      Thanks.

      Delete
    5. Anonymous24 March 2015 at 22:58

      Hey,

      I did sent the email with all the details and the backup but I haven't received any reply except for the acknowledgement. I'd really appreciate if you could provide a solution in a timely manner.

      Regards.

      Delete
    6. Zulhilmi24 March 2015 at 23:03

      Hi Sir,

      Good day.

      Please provide us the detail and we will check the information that you send to us or you can resend the email again to support@fingertec.com.

      Appreciate your reply.

      Thank you.

      Delete
  11. Jagdish Mehta9 March 2016 at 13:18

    Any issues with installation on Windows 8 ?

    ReplyDelete
    Replies
    1. Unknown9 March 2016 at 13:36

      Dear Jagdish Mehta,

      Good day to you. In regards to your inquiry, our TCMSv2 software is compatible with the Windows 8. You can refer http://www.fingertectips.com/2012/12/windows-8-software-compatibility.html for more details regarding this issue. You may download the latest FingerTec TCMSv2 Software and the user manual from the link provided below:

      http://www.fingertec.com/download/FingerTecTCMSv2Setup.zip
      http://www.fingertec.com/customer/download/postsales/SUM-TCMSV2-E.pdf

      If you are having any error or difficulties when installing the TCMSv2 on the Windows 8, kindly send to us a screenshot of that particular error via email [support@fingertec.com] , so that we can assist you further regarding your issue.

      Thanks.

      Delete
  12. Unknown21 March 2016 at 08:33

    HI, I FROM MALAYSIA, NOW I USING FINGER TECH V2, MY FACING PROBLEM IS I CANNOT USING TWO COMPUTER, IS THE PROGRAM REALLY CANNOT USE IN TWO PC IN THE SAME TIME ? KINDLY ADVISE....RECCA

    ReplyDelete
    Replies
    1. Unknown21 March 2016 at 08:49

      Hi Recca,

      Good day,

      For your information, the clocking data in the terminal will automatically delete if you download it to the TCMSv2 software by using the TCP/IP or serial connection.

      Please make sure that you didn't install the TCMSv2 software at more than one PC in same LAN because it could cause data spread among these computers and could not show the actual report.

      Example: If you install the TCMSv2 at PC A and PC B, when you download the data to PC A, the data will appear at PC A only and will not appear in PC B. When you download the data to PC B, the data will appear at PC B only and will not appear in PC A.

      Please refer to your Reseller to guide you to use the TCMSv2 Software. If there is any other information required, you may send an email to us at support@fingertec.com

      Thanks.

      Delete
  13. Anonymous17 May 2016 at 17:15

    Hi, I one of admin for my company.There an issue. When user thumb in/out at the terminal. It verified the data. But when check in the FTDP, the data is missing. There are some user facing this problem. Also our fingertec terminal taking time to verified some user fingerprint.

    ReplyDelete
    Replies
    1. Unknown17 May 2016 at 18:38

      Dear Sir.
      With regards to your query, kindly email us your device info and the details of the issue you are facing to; support@fingertec.com, so that we can provide you with feedback accordingly.
      For your information you can download and use the device info tool and provide of a screen shot of your device info, by following the steps below:
      1) Download and unzip “Devinfo_client” zip file at :
      http://www.fingertec.com/download/DevInfo.zip
      2) Run the Devinfo.exe tool
      3) Key in the Ip and connect the device.
      4) Screen shot the details of your device displayed in the tool

      Delete
  14. Unknown21 May 2016 at 13:25

    This comment has been removed by the author.

    ReplyDelete
  15. Unknown24 March 2017 at 04:59

    السلام عليكم
    عندي جهاز ta300
    عندما اريد ان ادخل عليه مستخدم جديد لا يدخله
    استخدمه منذسنه تقريبآولاكنه ضل لا يستجيب

    ReplyDelete
    Replies
    1. Unknown24 March 2017 at 06:02

      Hi Sir,

      Good day to you.

      What will happen when you want to add new user inside your terminal?
      Can you try to create new user using the software, and upload it to the terminal.
      See whether the device can accept the new user or not.

      Delete
  16. Terhagha23 October 2017 at 04:37

    Dear sir
    I have problem facing me on R3 device
    I acually get it with no activatin for tcms and i want to use it as time attendance with tcms interface not ingeess.... Is there any way to make tcms requnaize it...

    ReplyDelete
    Replies
    1. Yusri23 October 2017 at 05:25

      Hi Terhagha, Good day to you.

      R3 Devices is a Access control devices and it's comes bundled with the Ingress Software. If you want to activate R3 in TCMSv2 Software, you can directly refer to your local reseller to purchase the TCMSv2 Software license. If your reseller not available, you also can direct email to our sales team at info@fingertec.com

      Delete
  17. Anonymous14 November 2019 at 15:22

    Hi, I have an issue. Its not showing timeout for our evening/night shift staff for Friday only.
    Our employee come in the Friday evening and they are out on Saturday night AM timings.
    Could You help as for Evening/Night shift, we have set only Sunday as non-working day.
    Thanks. Shamim

    ReplyDelete
    Replies
    1. Athirah14 November 2019 at 15:30

      Hello Sir,

      Good day to you.

      Regarding your query, please send your inquiry to support@fingertec.com along with your database backup for further checking. Kindly provide the user id and date so that we can specify the checking on your issue accordingly.

      Delete
  18. Anonymous12 October 2020 at 10:17

    Hi, i have an issue. Some of our employee time record doesnt match with the actual time. How to fix it? Ive tried to restart the machine and rematch the time, but it doesnt work. please help. thank you.

    ReplyDelete
    Replies
    1. Syafa12 October 2020 at 10:22

      Dear Sir / Ma'am,

      Good day to you,

      Referring to your issue, kindly provide us some screenshots of the issue and a copy of your backup database by emailing them to us (support@fingertec.com) for further checking.
      To backup, go to system settings > database configuration > backup. If the database quite large, please upload to any sharing website such as www.sendspace.com or google drive then provide us the download link.

      Thanks & Best Regards,
      Syafa

      Delete
  19. Nizar Ahmed28 December 2021 at 18:33

    Hi there, i have fingertech TA500. It is not loading. It is stuck at factory default loading image. It reboots over and over by itself. Help please! Advice as what to do. Thanks

    Have also sent the email to support@fingertec.com

    ReplyDelete

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