Reset TCMS V3 and Ingress mdb for a New Database

Friday, December 29, 2017 TimeTec 14 Comments



Introduction: 
In certain situations, users might want to have a new/fresh database for their Ingress or TCMS V3 software. Take for example if the users plan to upgrade the computer or carry out some housekeeping for the servers and wish to reset the software (Ingress/TCMS V3) database.

Please take note that before you proceed with the resetting process, please make sure that you have either secured a healthy backup of your present database or confirmed that you do not require your present database anymore. This is because once the reset process is completed, it’s not possible for the data to be retrieved, and we do not take any responsibility for any data loss of such.

If you have confirmed or done the above step, please follow the steps below to start the reset process:

For TCMS V3
1) Go to TCMS V3 folder directory ( C:\Program Files (x86)\FingerTec\FingerTec TCMS V3\TCMS V3 ) - The file directory might be different based on your installation path
2) Rename the file name Ingress.mdb to another name, such as Ingress.mdb123
3) After you rename the file, just start the software and it will prompt a fresh database in which you will be required to key in the company info, similar with a fresh installation.


4) If you have the old database, you can restore the old database to retrieve all of the previous data.
For Ingress mdb:
1) Go to Ingress folder directory ( C:\Program Files (x86)\FingerTec WorldWide\FingerTec Ingress\Ingress Server ) - The file directory might be different based on your installation path
2) Rename the file name Ingress.mdb to another name, such as Ingress.mdb123


3) After you rename the file, just start the software and it will prompt a fresh database in which you will be required to key in the company info, similar with a fresh installation.


4) If you have the old database, you can restore the old database to retrieve all of the previous data. For Ingress MySQL, please follow these steps:

1) From Ingress software, go to System Setting > Database Configuration > Initialize Database 2) After you initialized the database, all of the data will be deleted. 3) If you’ve initialized the database and after activating the device, you will need to add 1 clocking schedule and 1 group duty roster because the default clocking schedules and group duty rosters are deleted during the process. 4) Please take note that if you do not add the clocking schedule and group duty roster, you will then not be able to add the new users as it will prompt an error.

14 comments:

  1. Unknown30 July 2019 at 16:22

    in tcms v3 after i made backup, i open the database in access it's required a password and i don't put any password for it in application ... please help me

    ReplyDelete
    Replies
    1. Naza30 July 2019 at 16:55

      Hello Sir,

      Good day. The password for the database is ingress. However, we do not advice to directly access to the database as we will not support if there is any issue with the database manipulation. You may refer link for our database terms : https://www.fingertec.com/ftdatabaseterms/index.php

      Delete
  2. Anonymous16 September 2019 at 23:45

    Hi Sir,

    TCMS V3 is installed in PC. But PC is installed new window. How can i get username from fingerprint. I download the data from device but the username is not arrived to TCMS V3. The username have in fingerprint.

    Pls help me & any suggest.

    Thanks

    ReplyDelete
    Replies
    1. Athirah17 September 2019 at 00:39

      Hello Sir,

      If you would like to retrieve user's information from device, in TCMSv3, go to User tab > Click Download User > Select device > Select users in the device > select data > Click ok.

      Then, you should be able to view user's information in the software.

      Please explain further should above answers unable to solve your issue accordingly.

      Delete
  3. Unknown25 September 2019 at 17:37

    Hi, sir i forgot my user name and password for the tcmsv3 app.how can i reset, rply plzz

    ReplyDelete
    Replies
    1. Azmi25 September 2019 at 17:52

      Hello Sir,

      Referring to the problem, please share with us a 5 digit number that appear on TCMSv3 windows password screen, so we can generate a temporary password for you (refer picture http://prntscr.com/paplkt). Regards.

      Delete
  4. Unknown13 April 2020 at 10:45

    Greeting sir.

    I forgot my username and password to access the tcms v3. May I know how to fix it?

    ReplyDelete
    Replies
    1. Azril13 April 2020 at 11:00

      Dear Sir,

      Good day to you.

      Referring to the problem, please share with us a 5 digit number that appear on TCMSv3 windows password screen, so we can generate a temporary password for you (refer picture http://prntscr.com/paplkt). You can share the 5 digit number to support@fingertec.com

      Thanks & Best Regards.

      Delete
  5. Unknown13 April 2020 at 13:09

    Thank you for your response. I will email it to the given address.

    ReplyDelete
  6. Sadesh4 January 2021 at 15:30

    hi sir , can i know how to change clock in and out code in TCMS V3?currently for clock in (00) and Clock out (01) and we want to change clock in (001) and clock out (002)

    ReplyDelete
    Replies
    1. Ahmad4 January 2021 at 16:58

      Hello Sir,

      Good day. The check type for the clock in, clock out and etc. is already fixed for the Fingertec Device and Software. It is not possible to change the check type as this will interrupt the system to function accordingly.

      Delete
  7. SatvirSingh8 June 2022 at 13:03

    Hello Sir
    I try to Connect TA500 Machine with Ingress software but there is error invalid activation key same error on another machine even try online unable to active please give any solution

    ReplyDelete
  8. arisbernadus8 March 2023 at 15:44

    I forgot my username and password to access the tcms v3. How to fix it? The 5 digit number is 17403

    ReplyDelete
  9. Fitz22 November 2023 at 10:45

    Hi , i forget my password how to retrieve it? My digit 12333

    ReplyDelete

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