TCMS V3 Release Note (v2.1.5.9)

Monday, July 30, 2018 TimeTec 2 Comments

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TimeTec Security – How To Add Users And Assign Users Into Access Group

Wednesday, July 25, 2018 TimeTec 0 Comments

Introduction
TimeTec Security is a cloud-based security management system that allows admins to control all users access via mobile application. To do so, the admins must add/assign users into an Access Group in order to assign users to the respective device and provide an access time range for the users to access said device. This is a guide on how to add users and assign users into Access Group within TimeTec Security.

Adding new users into the system
Before users are able to use all of TimeTec Security features, the Admins will first need to add the new users into the system as shown below:

1.       Login to your Admin account in TimeTec Security App.

2.   Click the Menu icon at the top left of the App > select Manage Users to start adding new users into the system.

3.  Enter the Name and Email Address of the new user in order for he/she to be added into the system.

4.   An invitation email will then be sent to the user’s email account. From the email, users will be able to download TimeTec Security App into their smartphone and sign up to the system.

5.  Once completed the download, the invited users will then need to tap on the Sign Up button at the login screen of TimeTec Security App to start the process. Next, please fill all of the necessary fields in order to register yourselves.

6.   The users will then receive another email to activate their TimeTec Security account. Hence to complete the registration, click the Activate Now button in the email to completed the registration.

7.   After completing the registration, users should thus be able to login to TimeTec Security App.

8.   Under Admin View, all invited/registered users will be displayed under Menu > Manage Users tab. Note that users marked with the “P” icon means that they have not registered and activated their account yet into the system after receiving the invitation.

Assigning Users to Specific Device and Setting the Access Group
Once the users have been successfully added into the system, the Admins will then need to assign the users to the device and setup an Access Group in order to provide access. Please refer to the steps below to start assigning the users to specific devices as well as create an Access Group for the users.

1.  To assigned users to the device, tap the Menu button on the top left of the App > Smart Access > Configure Access > Select the Smart Access Device which you have assigned to the door > Select Manage Users to view all available users.

2.   There are 2 types of user that you can assign to the door, either as Admin or as a User. If you assign the user as Admin, the assigned Admin will thus be able to manage the device and assign other users to access the device as well, while assigned User will only be able to access the device. Tap the “+” icon at Admin to include the user as Admin and Tap the “+” icon at User to include the user to the device.


3.   After adding the Admin and User to the device, the assigned users will then be displayed under the Manage Users page.
4.   However, before users can unlock or have access to the device, the Admins must also create an Access Group as well. To configure the Access Group for the users, Admins will need to tap the ‘+’ Icon at the top right of the Access Group page as well as select the Access Time Range and assigned the users into the group accordingly.


5.   After assigning the users to the door and setting up the Access Group, the users will now be able to access the door according to their access time by proceeding to Menu > Unlock Door. In this page, all accessible device will be displayed to the users and tapping on the Unlock button will thus unlock the device. Note that if the Unlock button is displayed in red, it means that users are not allowed to access the lock for that time. Therefore, please check the allowed access time range with the lock device Admin, if necessary.

Note: If some of the screenshots or steps viewed here are different from the ones in the current system, this is due to our continuous effort to improve our system from time to time. Please notify us at info@timeteccloud.com, we will update it as soon as possible.  

TCMS V3/Ingress - How To Utilize Gmail In Report Scheduler Settings

Tuesday, July 24, 2018 TimeTec 27 Comments

 Introduction
In previous technical tips, (refer links below) we have explained how to configure the Report Scheduler option in Ingress and TCMS V3 software. Additionally, we will now assist and explain on how to use or configure your own Gmail account as a sender for the Report Scheduler features.

http://www.fingertectips.com/2015/06/ingress-report-scheduler-delivers_18.html
http://www.fingertectips.com/2016/12/report-scheduler-for-tcms-v3-is-now.html

Basically, when we use and register our email account with a dedicated email provider such as Gmail, there are certain restrictions or security settings that block the software from sending email on behalf of the account owner. Hence, you will receive the following error whenever you configure your Gmail account in the Report Scheduler.


 

To solve this problem, we will guide you on how to change your email (Gmail account) setting and allow it to send messages from the Report Scheduler feature.

 Process and Setting
1.   Firstly, please take note to connect the Gmail account using smtp.gmail.com on port 465, if you're using Secure Socket Layers (SSL) and port 587, if you're using Transport Layer Security (TLS).

2.   Therefore in TCMS V3/Ingress, you will need to configure the SMTP Server and SMTP Port accordingly as well as tick on the SSL Required setting (as shown in the picture below).
 

3.   Before carrying out a Test Account Setting, kindly check and change the security setting on your Gmail account by login into your account and select Setting > Forwarding and POP/IMAP > Enable IMAP > Save.
 

4.  Next, open your Google Account and select Sign-in & security setting.
 

5. Under Sign-in & security setting, set the option ‘Allow less secure apps’ to ON. Once done, Gmail will automatically send you a notification email to inform that you have change this setting on your Gmail account.
 



6. After completing all the settings, you can now test your email configuration at Ingress or TCMS V3 software. A success message will then appear to indicate that the email has been via your account.
 


Finally, you can configure the Report Scheduler setting and send the email through your Gmail account.

Note: If some of the screenshots or steps viewed here are different from the ones in the current system, this is due to our continuous effort to improve our system from time to time. Please notify us at info@timeteccloud.com, we will update it as soon as possible.  

How To Pair QR110 (MiFare) With FingerTec Master Readers

Tuesday, July 24, 2018 TimeTec 4 Comments

Introduction
FingerTec QR110 is a slave QR code reader for door access, and recently this model has been designed to also read MiFare card. This is a quick guide on how to pair QR110 (MiFare) with FingerTec Master Readers.

For information on QR110 (RFID) please refer to this post:
How to pair FingerTec QR110 Slave Reader with FingerTec Master Readers

QR110 (MiFare) Compatible Device -
Below are the list of FingerTec device models that are compatible with QR110 (MiFare):
1.       R2
2.       R3
3.       Q2i (FEM 800 only)
4.       Kadex
5.       M-Kadex
6.       Ingressus Controller

Note that QR110 (MiFare) is using 34-bit Wiegand signal to communicate with the master readers.

Requirement -
The main requirements needed for pairing QR110 (MiFare) with the master readers are:
1.       Wiegand-In Port
2.       Wiegand 34-bit Communication
3.       MiFare Card

Connection between QR110 and FingerTec Master Readers -
The connection for QR110 (MiFare) with the Master Readers is the same with QR110 (RFID). You may find the connection details as shown in the diagram below:

1. Pairing With Ingressus Controller
 

2. Pairing With FingerTec Master Readers.
 

QR110 MiFare Setting -
As QR110 MiFare reader is a very simple and convenient reader to begin with, no configuration or setting is required from the device. All users need to do is just plug in the device and the process is complete.

Master Readers Setting -
Before pairing the Master Readers with QR110, the devices on the other hand, will first need to be enabled in Wiegand 34-bit format as per the setting below:

1. R2 and Kadex:
Menu > option > system option > Wiegand input setting > FP device > Input format = WG34 Without ID  > Restart.

2. R3 and Q2i:
Menu > Comm > Wiegand > input option > Define = 34 > Bit counts = 34 > Input = NO. > Restart.

3. Face ID 3:
Menu > comm > Wiegand input > Wiegand Format =  Wiegand 34 > Input = Card No. > Save > Restart.

4. m-Kadex:
Requires a tool update as provided below (also works with R2 and Kadex):
https://s3.amazonaws.com/files.fingertec.com/Azim+Tools/Tools/FTEnableWG34_BWdevice.exe

 5. Ingressus:
Connect 3 Wiegand cables between QR110 (MiFare) reader and Ingressus (no other settings required).

Once done, FingerTec Master Readers will thus be paired up with the QR110 (MiFare) reader.

Note: If some of the screenshots or steps viewed here are different from the ones in the current system, this is due to our continuous effort to improve our system from time to time. Please notify us at info@timeteccloud.com, we will update it as soon as possible.

How To Easily Assign Schedules And Users Into Rosters Within TimeTec TA

Tuesday, July 24, 2018 TimeTec 1 Comments

Introduction
Managing Users and Schedules in TimeTec TA is one of the crucial parts that Admins need to pay attention to in order to ensure that the users are assigned with the correct schedule and roster. Likewise, it is also important for the users to follow the assigned schedule and the admins to manage the users’ attendances appropriately.  This is a guide on how to easily assign schedules and users into rosters within TimeTec TA as shown below:

A : Assigning Schedule
1) Login to your Administrator account and proceed to Schedule tab > Assign Schedules and Users into Roster


2)  Click “+” symbol to Add new Roster


3) Group Duty Roster allows users to assign Annual Schedule including Working Day, Holiday and Leave Schedule. Please fill in the compulsory fields such as Group Duty Roster ID, Description and Select Group Type based on your preferences.

*Note : Group Duty Roster ID must match the schedule number in order for the data to be synchronized automatically.



Once you’ve inserted the Group Duty Roster ID ( which is the same as the Clocking Schedule ID), the system will then automatically assigned the schedule into the roster.

*Note : Restday/Offday in Roster will follow Restday/Offday that has been configured in the Clocking Schedule setting.



4) If you wish to carry out any changes to the Roster, please click on the Auto button and you may then change either Schedule Number or Effective Date.

Note : Effective date will determine the period whereby the schedule will start taking effect in this roster. Hence, choosing 01-01-2018 will thus assign this schedule for the whole year.



5) After the changes have been submitted, Admins may review or edit the roster by choosing the current year, if necessary.


B : Assigning Users
1) After having completed the assigning of Schedule into the Roster, please click on the “+” button to begin assigning the Users into the Roster.


2) Choose your preferred users by ticking on the box, and click Submit


3)Next click Submit and you will be prompted by a window asking you to choose the date for the purpose of generating the Attendance.


Once done, Admins can then start viewing the user’s attendance record in the Attendance sheet accordingly.

Additional Notes:
1) If you wish to edit a Group duty roster after you have already assigned schedules into the roster, you can do so by clicking on the relevant year displayed under the ‘Assign Schedules into Roster’ column.



2) If you need to customise duty roster for individual users, it can be done at Schedule > Customise User Duty Roster. For example, if there is an employee that share the common Group duty roster but has a temporary change of work schedule, you do not need to create an additional roster to accommodate this.  You can simply change the working calendar solely for this user at Customise User Duty Roster page.


Note: If some of the screenshots or steps viewed here are different from the ones in the current system, this is due to our continuous effort to improve our system from time to time. Please notify us at info@timeteccloud.com, we will update it as soon as possible.

Related Posts:
Notify Staffs on Roster Changes with TimeTec TA Roster Notification
Managing Holiday for Different Department/Branch in TimeTec TA & Leave
TimeTec TA Roster Overview