How to generate Form 11 and 20 in i-Account

Thursday, December 30, 2021 TimeTec 0 Comments



Introduction
The Management office usually sends form 11 or Form 20 after sending reminders to the defaulters. Developers, JMBs and MCs, may serve a notice of demand in Form 11 or Form 20, respectively, to defaulters to demand the payment of the outstanding charges. Forms 11 and 20 are available in the Second Schedule of the Strata Management (Maintenance and Management) Regulations 2015. 

Refer to the steps below to generate Form 11 or Form 20 in i-Account:
Notice of Demand
1. Go to Property > Overdue > Notice of Demand to generate Form 11 or Form 20. 

2. Next, at the Reminder Letter page, select either Form 11 or Form 20 at the top right of the page. 

Next, proceed to step 3 below.
Generate Form 11
The steps to generate Form 11 are as below:
i. The Admin needs to fill in all the required details:

No.
Options
Details

1.
Due to
The Admin needs to select an option: 
i) Developer
ii) Joint Management Body
2.
Cut Off Date
This is the cutoff date for the outstanding invoices. Therefore, the balance displayed will include dated invoices on and before this date. For example, if the cutoff date is 31/12/2020, the balance will include the outstanding invoices with document dates on 31/12/2020 and prior. 
3. 
Amount More than (RM)
The system will generate a reminder if the owner's outstanding invoice balance (less open credit) until the cutoff date exceeds the entered amount. All allocated payments (until today, i.e. form generation date) will reduce the outstanding invoice balance. 
4.
Payment Period
The Admin needs to set the payment period either by weeks or days, for instance, 14 days or 2 weeks. 
5.
Customer Group
Select 1 option only from the menu.

ii. Next, the Admin needs to fill in the details to be printed on Form 11.

No
Options
Details
1.
Name of Development Area
Set the name for the development area, for example, Cyberia Smarthome Residences.
2.
Date of NOD
Select the appropriate date for the NOD.
3. 
Authorized Person
Name for the Authorized person, for example, Aiden Teh.
4.
Designation
The Designation of the Authorized Person, for example, Building Manager.

Generate Form 20 
Generate Form 20 as per the below steps:
i. The Admin needs to fill in all the required details:

No.
Options
Details
1.
Cutoff Date
This is the cutoff date for the outstanding invoices. Therefore, the balance displayed will include dated invoices on and before this date. For example, if the cutoff date is 31/12/2020, the balance will include the outstanding invoices with document dates on 31/12/2020 and prior. 
2.
Amount more than RM
The system will generate a reminder if the owner's outstanding invoice balance (less open credit) until the cutoff date exceeds the entered amount. All allocated payments (until today, i.e. form generation date) will reduce the outstanding invoice balance. 
3.
Payment Period
The Admin needs to set the payment period either by weeks or days, for instance, 14 days or 2 weeks. 

ii. Once the Admin fills in all the required details, he needs to fill in all the information to be printed on the form. 
Additional Notes: Can refer to the explanation for Form 11.

Continuation 
3. When you are done, click on the “Add New” button at the bottom of the page to generate the Form 11 or Form 20.

4. Once Form 11 or Form 20 is successfully generated, this pop up message will appear.

5. The Admin can view the list of Form 11 or Form 20 that are successfully generated inside the batch list as per below: 

Form 11

Form 20

6. You can proceed with one of the actions below: 

Sample Form 11

Sample Form 20 

Note: If some of the screenshots or steps viewed here are different from the ones in the current system, this is due to our continuous effort to improve our system from time to time. Please notify us at info@timeteccloud.com, we will update it as soon as possible.



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