AWDMS Unable to Run or Load

Tuesday, May 31, 2022 TimeTec 5 Comments



Introduction
AWDMS is a middleware for Smart AC1 and Face ID5 device series to connect to Ingress Software. The AWDMS act as a centralized software that hold information of the devices that is connected to it. If the AWDMS is not able to run or load, Ingress Software will not able to retrieved data and further troubleshooting and checking need to be done on AWDMS. Most of the cases for the AWDMS is not able to run or load is due to its service (BioPlatform Cache Service) is not running or unable to run or stopped. The following steps will guide on how to troubleshoot with the issue.


 Process
1.       Go to Start > Control Panel > Administrative Tools > Services > Stop BioPlatform Online Protect Service first and then stop BioPlatform Cache Service > Please make sure they show stopped or not running.

2.       Open installation folder (default location is at C:\Program Files\BioSecurity\service\zkredis) and Delete appendaonly.aof File

3.       Start back BioPlatform Cache Service > then start BioPlatform Online Protect Service

4.       Run AWDMS again and check as AWDMS should be able to load and running again

Note: If some of the screenshots or steps viewed here are different from the ones in the current system, this is due to our continuous effort to improve our system from time to time. Please notify us at info@timeteccloud.com, we will update it as soon as possible. 



 

5 comments:

  1. Good morning! Thanks for sharing this fantastic info, my good friends say this is the best blog, so he likes to read it when he has free time for that! But what about studying, does your lovely girlfriend asks you to write her dull assignments, but you do not want to do that?! You can show her this superior pro online writing help company, where she can buy dissertation proposal online and you will be fully free of it!

    ReplyDelete
  2. thanks.. this tips solve my issue with awdms failed to run due to services paused.

    ReplyDelete
  3. This comment has been removed by the author.

    ReplyDelete
  4. Cats, with their enigmatic personalities and graceful agility, captivate our hearts with their independent charm. They come in Dubai an array of colors, each feline possessing a unique combination of patterns and markings.

    ReplyDelete
  5. Whether you need treatment for ingrown toenails or fungal infections, Medizinische Fußpflege Klagenfurt is here to help.
    https://www.waxbar.at/pedik%C3%BCre-klagenfurt

    ReplyDelete

Have any questions or inquiries about FingerTec? Drop your input here.