How to Enable Pop-Ups for i-Account site
Introduction
For new i-Account users, you may encounter an instance of Google Chrome blocking pop-ups from automatically showing up on your screen when you try to print an invoice, receipt or payment voucher from the system. The address bar will be marked Pop-up blocked when a pop-up is blocked.
In order to view or print the document successfully, you will have to allow pop-ups. The steps on how to allow pop-ups are shown below:
For new i-Account users, you may encounter an instance of Google Chrome blocking pop-ups from automatically showing up on your screen when you try to print an invoice, receipt or payment voucher from the system. The address bar will be marked Pop-up blocked when a pop-up is blocked.
In order to view or print the document successfully, you will have to allow pop-ups. The steps on how to allow pop-ups are shown below:
How to Enable Pop-Ups in Google Chrome
1. Open your Chrome browser. At the top right, click on the More icon (3 vertical dots) to enable the Pop-Ups.
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6. Go to ‘Customized behaviours’> ‘Allowed to send pop-ups and use redirects’. Click on the ‘Add’ icon to allow pop-ups for the i-Account site.
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7. Then, add this website: https://iaccount.i-neighbour.com to enable pop-ups for the i-Account site. And click ‘Add’ to save. Next, try to print or download the document from i-Account again
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How to Enable Pop-Ups in Mozilla Firefox
1. Open Firefox. At the top right, click on the menu icon (3 bars) to enable the Pop-Ups. Click on ‘Settings’.
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3. Scroll down to the Permissions category, search for the ‘Block pop-up window’ permission and click on ‘Exceptions’.
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5. Check that the address is successfully added to the allowed website list below. Click ‘Save Changes’. After this, you can try to print or download the document from i-Account again.
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