Kadex External Siren

Thursday, September 29, 2022 TimeTec 1 Comments



Introduction
FingerTec’s Kadex terminal can be customised to support an external siren which is useful in alerting employees to make sure doors close properly after opening them to enter the premise or office. An external siren is also triggered when someone tried to force open the door without verifying the kadex terminal and if someone dismantles the Kadex device from where it’s installed.
 
Requirement
-          Adaptec Plus
-          Kadex Reader
-          External Siren 12VDC
-          Siren Mute Button/Switch
 
Wiring Diagram

Setup In Kadex Device
Go to Menu – options – Access Options


Note: If some of the screenshots or steps viewed here are different from the ones in the current system, this is due to our continuous effort to improve our system from time to time. Please notify us at info@timeteccloud.com, we will update it as soon as possible.



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Visitor Notification Sharing for i-Vizit

Monday, September 26, 2022 TimeTec 0 Comments



Introduction
If you have more than 1 person in your home unit, you can turn on visitor notification sharing through your I-Neighbour app. This allows everyone in your family, registered under your main account, to receive information on their respective devices iNeighbour app.

NOTE: Only the Unit’s primary account holder can enable this function

Step 1. Tap More

Step 2. Tap Visitors

Step 3. Toggle Share Visitor Activities ON

Step 4. Tap Confirm to enable Visitor Notification Sharing

Note: If some of the screenshots or steps viewed here are different from the ones in the current system, this is due to our continuous effort to improve our system from time to time. Please notify us at info@timeteccloud.com, we will update it as soon as possible.



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i-Vizit : Checking In Expected Arrivals

Thursday, September 22, 2022 TimeTec 0 Comments



Introduction
Visitors who were invited by residents can quickly check in when they arrived at the residence through the i-Vizit app at the security guard house.

How to check in expected arrivals
1. After receiving an invitation to the residence and registering through the link provided, a notification will appear on the i-Vizit app under Expected Arrivals. Tap on Expected Arrivals to proceed.

2. Tap the Check In icon or the visitors name for more options

3. After checking if visitor info is correct, tap the check in button.



4. Select Visitor Pass



5. Tap Check In after selection.


Note: If some of the screenshots or steps viewed here are different from the ones in the current system, this is due to our continuous effort to improve our system from time to time. Please notify us at info@timeteccloud.com, we will update it as soon as possible.





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Troubleshooting Guide - Unable to Download User Data from AWDMS into Ingress Software

Thursday, September 22, 2022 TimeTec 0 Comments



Introduction
Since we have introduced new Face ID5 devices, there is a certain issue expressed by clients when they are managing their system and user data on the Ingress software and AWDMS program.
 
One of these issues is that they cannot download user data from AWDMS or Face ID5 devices into the Ingress program, although the data was already available inside the devices and the AWDMS program. So, in this article, we will guide you on how to troubleshoot this issue and fixing the problem.
 
Problem & Issue
1.    User data not showing inside the Ingress program when trying to download even though the data was available inside AWDMS & Face ID5 devices.

Solution
1.    Check the database table using SQLyog or SQL manager tools to confirm whether it was already available or not by going to SQLyog > select AWDMS > check table acc_person and pers_person.

2.    If data is blank (not available) this means there is a problem with the connection between AWDMS and MySQL server database. You can proceed to the next step

3.    Close the Ingress Server program & AWDMS. Run back AWDMS Setup tools or refer to this article (https://www.fingertectips.com/2022/07/troubleshoot-issue-during-awdms-setup.html)

4.    Open and run back both the Ingress and AWDMS programs.

5.    Inside the Ingress program go to System Setting > WDMS Configuration > AWDMS Information > Run Test Connection. Make sure it is successful and connected to the server.

6.    Then you can try to re-download the User data on the Ingress program and check whether the User data was already available or not.

Note: If some of the screenshots or steps viewed here are different from the ones in the current system, this is due to our continuous effort to improve our system from time to time. Please notify us at info@timeteccloud.com, we will update it as soon as possible.


 
                                                                                                                                 

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i-Vizit Register Drive in Visitors

Tuesday, September 20, 2022 TimeTec 0 Comments



Drive-In Visitor
Visitors who did not register before they arrived by vehicle at the residence can be registered through the i-Vizit app at the guard house.

How to register drive-in visitors
1. Fill in the Car Plate number and tap next.


2. Choose the purpose of visit, block/street, unit no. and resident’s name through the drop-down boxes






3. Tap Next when done with selections.


4. Tap on Snap Photo (OCR) to access the camera to capture visitor info.


5. Select Driving Licence


6. Place the Drivers Licence as shown in the image.


7. Capture a photo with the camera button, then tap OK.



8. The app should autofill the Name and ID No. from the captured image. If everything is in order, proceed to use the drop-down box to select a visitor pass.



NOTE: If the info does not match the driver's licence, please recapture the photo.

9. Fill in the mobile number and tap Check-In.


10. Tap Done when finished.


11. Have the visitor capture a photo of the QR code for entry and exit access.


Note: If some of the screenshots or steps viewed here are different from the ones in the current system, this is due to our continuous effort to improve our system from time to time. Please notify us at info@timeteccloud.com, we will update it as soon as possible.




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Using TimeTec HR (Leave) App for The First Time

Friday, September 16, 2022 TimeTec 1 Comments




Introduction
TimeTec HR is a new app by TimeTec that consolidates several TimeTec solutions: Attendance, Leave, Claim, Access and Payroll, into one super app.  This article will guide you on how to use the leave module in TimeTec HR.

Benefit
By having the TimeTec HR app on your smartphone, you can easily manage your leave applications.

Process
For TimeTec Leave users to be able to carry out any request via the App, the admins will first need to carry out a few configurations within the TimeTec Leave account as shown below.

A) Configure a login credential for the user
1) Login to your TimeTec Leave account > go to User > Manage User tab
2) Select the user > Click Edit > go to System Information tab > configure the options listed below.
 


 
- Login User Name [email – please ensure that the email address is valid]
- Login Password (the login password created will become the user's temporary login password)
 
B) TimeTec HR application download
Users can download the TimeTec HR application from the Android, iOS, and Huawei gallery in the link below.


 

C) TimeTec HR (Leave) Login
1) The user may log in to the application by using the login credential provided by the admin.
 

2) After the login is completed, the user may use the application to apply for leave. 
 
3) Other features available in TimeTec HR - Leave module:
a) Leave Overview - users will be able to view their leave allocation, balance, leave used, upcoming leave, and pending approval application. 

b) Calendar - view who’s on leave and holiday for the month. 

c) Report

 d) Approval - view the application list 



Note: If some of the screenshots or steps viewed here are different from the ones in the current system, this is due to our continuous effort to improve our system from time to time. Please notify us at info@timeteccloud.com, we will update it as soon as possible.







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